Back

Effective Date: February 17, 2024

1. Introduction

Welcome to Innovative Spark (“iSpark”). Your privacy is important to us, and we are committed to protecting the information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

2.Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing details, and other identifying information.
  • Payment Information: We process payments securely and do not store credit card details on our servers. Transactions are handled by third-party payment processors.
  • Usage Data: Information about your interactions with our website and services.
  • Device Information: IP address, browser type, and operating system.

3. Use of Information

We use the collected information for:

  • Providing, maintaining, and improving our services.
  • Processing transactions securely.
  • Communicating with users regarding their accounts and services.
  • Enforcing our Terms and Conditions.
  • Compliance with legal obligations.

4. Security Measures

We prioritize security and implement industry-standard measures to protect your information:

  • Encryption: All sensitive data, including payment details, is encrypted using SSL/TLS.
  • AWS Hosting Services: Our platform is hosted on Amazon Web Services (AWS), leveraging AWS security protocols to ensure data protection.
  • Access Controls: Restricted access to sensitive data to authorized personnel only.
  • PCI Compliance: We adhere to PCI DSS standards to ensure secure handling of payment information.
  • Regular Security Audits: We conduct routine security assessments and updates to mitigate risks.

5. Data Retention

We retain your information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Credit card information is not stored on our servers but is processed by secure third-party payment processors.

6. Third-Party Services

We may share your information with trusted third-party service providers for payment processing, fraud prevention, and analytics. These providers are contractually obligated to protect your data.

7. Your Rights

You have the right to:

  • Access and update your personal information.
  • Request deletion of your data, subject to legal and contractual obligations.
  • Opt-out of marketing communications.

8. Changes to This Privacy Policy

To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use or inability to use the Website, including but not limited to damages for loss of profits, goodwill, data, or other intangible losses. This limitation of liability applies regardless of the cause of action, whether in contract, tort, or otherwise.

9. Contact Information

For any questions regarding this Privacy Policy, please contact us:

Address: 8211 Blaikie Ct., Sarasota, FL 34240, United States